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{"first name":"David","middle name":"","last name":"Chacón","timezone":-6,"locale":"es_LA","gender":"male","messenger user id":7386336571468106,"chatfuel user id":7386336571468106,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXHIvmr5SeFZoRD7UPhogsO5qVMNbJPxZmB64k3qAbX46WKVqbypO7js2P07EMgkNZANpUlINgIjTQ&psid=7386336571468106&width=1024&ext=1737036054&hash=AbbQpj_o5Jo_1izPtnCK1TFz","signed up":"2024-12-17 14:00:53","last seen":"2024-12-17 14:03:18","sessions":1,"source":"Direct m.me + other","original source":"Direct m.me + other","original ref":"","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","last clicked button name":"Feedback o Quejas","last user freeform input":"Mi amiga se tomó una bebida y se enfermó por la leche\n\nBalto Adalberto\n77221356\nTicket #281946\nSucursal Multiplaza","Pregunta Cliente":"Tengo una queja","conversation":" ","internal user id":"67618415a6e077ad3867dcc7","custom audience ids":"[]","modified date":"2024-12-17T14:01:08.104Z","last action date":"2024-12-17 14:01:08","livechat folder":"done","livechat last modified date":"2024-12-17 14:01:08","custom attributes":2,"refs":"[m_me_link]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Mi amiga se tomó una bebida y se enfermó por la leche\n\nBalto Adalberto\n77221356\nTicket #281946\nSucursal Multiplaza"}
{"chatfuel user id":8797414783688045,"eu restricted":"No","profile pic url":"https://images.chatfuel.com/user/raw/122100066398011279/676399d412119d61a73a3564/profile.jpeg","signed up":"2024-12-19 03:58:12","last seen":"2024-12-19 13:47:10","sessions":3,"first name":"Ibis","last name":"Cortez","source":"Acquisition from comments","original source":"Acquisition from comments","original ref":"664ccd3901bd5d7d2b039b3b","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","middle name":"","timezone":-6,"locale":"es_LA","gender":"female","messenger user id":8797414783688045,"last user freeform input":"Queria poner la queja que este día me acerque a boba luba metrocentro santa ana y los que nos tomaron la orden para atendernos fueron bien pesimos de entrada ni siquiera saludaron ni nos dijeron tomamos su orden pues tomamos una de sus carpetas de menú y todavía nos dijeron que se les entregaba de nuevo completo con su carpeta mientras les pedíamos la orden Nos dijeron que las pajilla se toma una nada más que estaban en una mesa como que si se les iva a robar alguna es más ya se les avía pagado la orden y pues desgraciadamente lo pagamos con targeta les preguntamos que sabores incluían y ni siquiera se molestaron en explicarnos que hay en el menu.\nMientras estábamos esperando hubo una señora de la tercera edad venia atras de nosotros y pregunto que vendian en la tienda y le dijer","Respuesta Cliente":"Ibis nibia cortez leiva","assignee":"fabrica DBM","Pregunta Cliente":"Puse una queja ayer y ya no me respondieron","last clicked button name":"Feedback o Quejas","conversation":" ","internal user id":"676399d412119d61a73a3564","custom audience ids":"[]","modified date":"2024-12-19T13:46:40.266Z","last action date":"2024-12-19 13:46:40","livechat folder":"closed","livechat last modified date":"2024-12-19 13:46:40","custom attributes":4,"refs":"[comment_reply_664ccd3901bd5d7d2b039b3b, comment_reply]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Queria poner la queja que este día me acerque a boba luba metrocentro santa ana y los que nos tomaron la orden para atendernos fueron bien pesimos de entrada ni siquiera saludaron ni nos dijeron tomamos su orden pues tomamos una de sus carpetas de menú y todavía nos dijeron que se les entregaba de nuevo completo con su carpeta mientras les pedíamos la orden Nos dijeron que las pajilla se toma una nada más que estaban en una mesa como que si se les iva a robar alguna es más ya se les avía pagado la orden y pues desgraciadamente lo pagamos con targeta les preguntamos que sabores incluían y ni siquiera se molestaron en explicarnos que hay en el menu.\nMientras estábamos esperando hubo una señora de la tercera edad venia atras de nosotros y pregunto que vendian en la tienda y le dijer"}
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{"first name":"Evelyn","middle name":"","last name":"Rodríguez","timezone":-6,"locale":"es_LA","gender":"female","messenger user id":9360641033959724,"chatfuel user id":9360641033959724,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXFBe4lFRoQ85yn56aYWLR1JUFtvMdM78MbYyXFU7w63kWToAvgqf14iwGmM_lkHhciMNqMhjMUbkA&psid=9360641033959724&width=1024&ext=1738212064&hash=AbbaUI41PMgHib63Qu5vjDDv","signed up":"2024-12-31 04:41:03","last seen":"2024-12-31 04:44:07","sessions":1,"last user freeform input":"Evelyn Dorina Rodríguez Quintana \n79133158\nSucursal Multiplaza","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","Pregunta Cliente":"El día de ayer fuí a la sucursal de Multiplaza y la persona que me atendió ( por cierto después me dijeron que era la encargada en ese momento) fué muy indiferente cuando yo le pedí que sí me le podían poner menos hielo a la bebida de TARO ENAMORADO que solicité.","last clicked button name":"Feedback o Quejas","conversation":" ","internal user id":"677375df8014f03233d08de4","custom audience ids":"[]","modified date":"2024-12-31T04:43:18.366Z","last action date":"2024-12-31 04:43:18","livechat folder":"done","livechat last modified date":"2024-12-31 04:43:18","custom attributes":2,"refs":"[]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Evelyn Dorina Rodríguez Quintana \n79133158\nSucursal Multiplaza"}
{"first name":"Maye","middle name":"","last name":"Zepeda","timezone":-6,"locale":"es_LA","gender":"female","messenger user id":9822068304476535,"chatfuel user id":9822068304476535,"eu restricted":"No","profile pic url":"https://images.chatfuel.com/user/raw/122100066398011279/67709733d636e2c493cc12dd/profile.jpeg","signed up":"2024-12-29 00:26:27","last seen":"2025-01-06 01:21:48","sessions":3,"last user freeform input":"Que hicieron conlleva información","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","Pregunta Cliente":"No recibí ninguna retroalimetacioj","last clicked button name":"Feedback o Quejas","conversation":" ","Recopilacion Datos Q":"Que hicieron conlleva información","Contacto":"7806-2121","Ticket":"Pedidos ya","Sucursal":"https://scontent.xx.fbcdn.net/v/t1.15752-9/467049696_1135371841446157_3427677113250883292_n.jpg?_nc_cat=101&ccb=1-7&_nc_sid=fc17b8&_nc_ohc=IUO-6uHHIR0Q7kNvgFZad1t&_nc_ad=z-m&_nc_cid=0&_nc_zt=23&_nc_ht=scontent.xx&oh=03_Q7cD1gHpDNujZMHAqLoMCPD3vh8J-wbMhZyT0Fl9KpuLzofEew&oe=6797F0E0","Delivery":"https://scontent.xx.fbcdn.net/v/t1.15752-9/462569013_569338915915462_2232643238545566572_n.jpg?_nc_cat=107&ccb=1-7&_nc_sid=fc17b8&_nc_ohc=cRoXDf7MI1UQ7kNvgEvfdpd&_nc_ad=z-m&_nc_cid=0&_nc_zt=23&_nc_ht=scontent.xx&oh=03_Q7cD1gGnCfSE6SwdlbYnFPB2K9RUv3bUdqBP-CiUGldWDoa7lQ&oe=67981C29","imagen 1":"https://scontent.xx.fbcdn.net/v/t1.15752-9/462569013_569338915915462_2232643238545566572_n.jpg?_nc_cat=107&ccb=1-7&_nc_sid=fc17b8&_nc_ohc=cRoXDf7MI1UQ7kNvgEvfdpd&_nc_ad=z-m&_nc_cid=0&_nc_zt=23&_nc_ht=scontent.xx&oh=03_Q7cD1gGnCfSE6SwdlbYnFPB2K9RUv3bUdqBP-CiUGldWDoa7lQ&oe=67981C29","Seguimiento foto":"https://scontent.xx.fbcdn.net/v/t39.1997-6/39178562_1505197616293642_5411344281094848512_n.png?stp=cp0_dst-png&_nc_cat=1&ccb=1-7&_nc_sid=23dd7b&_nc_ohc=1-AQXIuTSvYQ7kNvgEcFFlh&_nc_ad=z-m&_nc_cid=0&_nc_zt=26&_nc_ht=scontent.xx&_nc_gid=As784H_TMPuq96juR1DHjR_&oh=00_AYDE2WmrLtns0RCXdpg0HKpuRwUFvvGa0YAl4TG6i3GyqA&oe=67766CCB","imagen 2":"https://scontent.xx.fbcdn.net/v/t1.15752-9/462578951_1142587027215312_3983749493234846239_n.jpg?_nc_cat=103&ccb=1-7&_nc_sid=fc17b8&_nc_ohc=9EAs8XPBc3IQ7kNvgHcyrhR&_nc_ad=z-m&_nc_cid=0&_nc_zt=23&_nc_ht=scontent.xx&oh=03_Q7cD1gGBvrOnQm3Dv9U1Xf7lC_mBVlYfBge8soZp8ToTgVuKJw&oe=67981545","assignee":"fabrica DBM","internal user id":"67709733d636e2c493cc12dd","custom audience ids":"[]","modified date":"2025-01-06T01:21:35.423Z","last action date":"2025-01-06 01:21:35","livechat folder":"closed","livechat last modified date":"2025-01-06 01:21:35","custom attributes":11,"refs":"[]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]"}
{"first name":"Ped","middle name":"","last name":"FG","timezone":-6,"locale":"es_LA","gender":"female","messenger user id":9702673366428243,"chatfuel user id":9702673366428243,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXGMqTo9YHdVBOA_sWAXEJSDinrEF0vW-H5wwmtFKgRna1PFOpP1FpdiEmIDlTs_mizIRqU17OPh7w&psid=9702673366428243&width=1024&ext=1739808229&hash=Abbg9y0Vt-2LNsiCyAMa7bn-","signed up":"2025-01-18 16:03:49","last seen":"2025-01-18 16:08:36","sessions":1,"source":"Direct m.me + other","original source":"Direct m.me + other","original ref":"","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","last clicked button name":"Feedback o Quejas","last user freeform input":"Humberto Rubio \n72490040\nNo compre por tan mal atención y política tonta \nMultiplaza \n\nQuise comprar una bebida para mi hijo pero pedí que pesaran todo pero que necesitaba la mitad del hielo por temas de salud de mi hijo pero me dijeron que era imposible venderme de esa manera he sido cliente de ustedes desde que iniciaron pero desde hace dos días decidí no volver a comprarles absolutamente nada \n\nEso es lo más tonto que he visto en un negocio, en mi vida he visto políticas así, al final yo estoy pagando y yo decido que quiero y que no, entiendo que hay recetas que se respetan pero no quería no alteración de receta si no simplemente quitar un poco y siempre pagar","Pregunta Cliente":"Quiero decirles que quedé decepcionado por una disque política que tienen que la considero perdónenme pero muy estúpida","conversation":" ","internal user id":"678bd0e5a6e077ad38c4a494","custom audience ids":"[]","modified date":"2025-01-18T16:04:47.141Z","last action date":"2025-01-18 16:04:47","livechat folder":"done","livechat last modified date":"2025-01-18 16:04:47","custom attributes":2,"refs":"[m_me_link]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Humberto Rubio \n72490040\nNo compre por tan mal atención y política tonta \nMultiplaza \n\nQuise comprar una bebida para mi hijo pero pedí que pesaran todo pero que necesitaba la mitad del hielo por temas de salud de mi hijo pero me dijeron que era imposible venderme de esa manera he sido cliente de ustedes desde que iniciaron pero desde hace dos días decidí no volver a comprarles absolutamente nada \n\nEso es lo más tonto que he visto en un negocio, en mi vida he visto políticas así, al final yo estoy pagando y yo decido que quiero y que no, entiendo que hay recetas que se respetan pero no quería no alteración de receta si no simplemente quitar un poco y siempre pagar"}
{"first name":"Jonathan","middle name":"","last name":"Cornejo","timezone":-6,"locale":"es_LA","gender":"male","messenger user id":9194577253944319,"chatfuel user id":9194577253944319,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXF12uksKkDXGuBqxVn3x9D1IbhwhtyBdCyhWnOR0gA5r7hjy4HTsXG0tY1RBvkNmyaJOpgK9yjZQg&psid=9194577253944319&width=1024&ext=1742949644&hash=AbbFyn1a-CFXfmLyYSqfd2Bh","signed up":"2025-02-24 00:40:43","last seen":"2025-02-24 00:43:51","sessions":1,"last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","last user freeform input":"Jonathan Alberto Cornejo Bonilla. 71262471 solo llamadas el ticket lo bote pero ya buscare el cargo en la tarjeta, sucursal apopa","Pregunta Cliente":"Cliente inconfome 🙃","last clicked button name":"Feedback o Quejas","conversation":" ","internal user id":"67bbc00b675fc29d470a5ee6","custom audience ids":"[]","modified date":"2025-02-24T00:40:55.281Z","last action date":"2025-02-24 00:40:55","livechat folder":"done","livechat last modified date":"2025-02-24 00:40:55","custom attributes":2,"refs":"[]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Jonathan Alberto Cornejo Bonilla. 71262471 solo llamadas el ticket lo bote pero ya buscare el cargo en la tarjeta, sucursal apopa"}
{"first name":"Beatriz","middle name":"","last name":"Mendoza","timezone":-6,"locale":"es_LA","gender":"female","messenger user id":26549387914705234,"chatfuel user id":26549387914705234,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXEGSeSnt2yX3O0pel1B7RpgOTJXC70ETcYk7haRizACTXNXrZx3kwkLxW_WOJJsXkQ_rW56wYL2Lg&psid=26549387914705234&width=1024&ext=1743189194&hash=AbYSWS2O7lhliiRH9hZ0X7WA","signed up":"2025-02-26 19:13:14","last seen":"2025-02-26 19:15:07","sessions":1,"source":"Direct m.me + other","original source":"Direct m.me + other","original ref":"","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","last clicked button name":"Feedback o Quejas","last user freeform input":"Wendy Beatriz Pérez Mendoza\n70307410\nPedidos ya el casco","Pregunta Cliente":"Necesito hablar con un asistente de atención","conversation":" ","internal user id":"67bf67ca19d9822bb30f4e63","custom audience ids":"[]","modified date":"2025-02-26T19:14:08.606Z","last action date":"2025-02-26 19:14:08","livechat folder":"done","livechat last modified date":"2025-02-26 19:14:08","custom attributes":2,"refs":"[m_me_link]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Wendy Beatriz Pérez Mendoza\n70307410\nPedidos ya el casco"}
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{"first name":"Valeria","middle name":"","last name":"Navas","timezone":-6,"locale":"es_LA","gender":"female","messenger user id":8873483719436725,"chatfuel user id":8873483719436725,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXHa9KPIHfnvBGYO_L-47V5MaZrVP7GiSy3hN9i4M2ki4IosDNUC-BgsafjygZLiLmKIQYGBdyzztA&psid=8873483719436725&width=1024&ext=1743810097&hash=AbbMQ-2vrW0mEHMIsP69C7xs","signed up":"2025-03-05 23:41:37","last seen":"2025-03-05 23:42:54","sessions":1,"source":"Direct m.me + other","original source":"Direct m.me + other","original ref":"","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","last clicked button name":"Feedback o Quejas","last user freeform input":"Ana Valeria Navas \n7286-5114\nNúmero de ticket 80946\nSucursal plaza Madero \nApp pedidos ya","Pregunta Cliente":"Quería realizar un reclamo :(","Respuesta IA":"¡Buenas tardes! 😊 ¿En qué puedo ayudarte hoy? 🧋✨","conversation":" ","internal user id":"67c8e131d636e2c493e1a9c3","custom audience ids":"[]","modified date":"2025-03-05T23:41:59.415Z","last action date":"2025-03-05 23:41:59","livechat folder":"done","livechat last modified date":"2025-03-05 23:41:59","custom attributes":3,"refs":"[m_me_link]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Ana Valeria Navas \n7286-5114\nNúmero de ticket 80946\nSucursal plaza Madero \nApp pedidos ya"}
{"first name":"Roberto","middle name":"","last name":"José","timezone":-6,"locale":"es_LA","gender":"male","messenger user id":29589705743962008,"chatfuel user id":29589705743962008,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXFB4gQcySNWUDUidClYGYjcbrBjkk0xr8xpHJVBq4VlZ-nxYo_Dq5mxK5iUZJMZ7b-xtdMM15xg5A&psid=29589705743962008&width=1024&ext=1743968537&hash=AbZHPDu440pxJh1g3j7mWW1k","signed up":"2025-03-07 19:42:17","last seen":"2025-03-07 19:54:19","sessions":1,"last user freeform input":"Roberto José Navidad Siliezar \n75167602\nBobaluba plaza madero \nPedidos ya","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","Pregunta Cliente":"No puedo acceder a chat en vivo","Respuesta IA":"Por favor, busca la opción de chat en vivo en nuestra página web o en la aplicación. Allí podrás comunicarte directamente con nuestro equipo. ¡Te esperamos! 🧋✨","last clicked button name":"Feedback o Quejas","conversation":" ","internal user id":"67cb4c19622e8710716a60af","custom audience ids":"[]","modified date":"2025-03-07T19:53:43.097Z","last action date":"2025-03-07 19:53:43","livechat folder":"done","livechat last modified date":"2025-03-07 19:53:43","custom attributes":3,"refs":"[]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Roberto José Navidad Siliezar \n75167602\nBobaluba plaza madero \nPedidos ya"}
{"first name":"Mar","middle name":"","last name":"Panameño","timezone":-6,"locale":"es_LA","gender":"female","messenger user id":9962122757131404,"chatfuel user id":9962122757131404,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXEG_HDalCh05kpYtsoeiPpc2oNmUPH-BkVjnr9aa5WeaAbOaYI6B2D0by8xxrXZ183LSvlYsJEHsw&psid=9962122757131404&width=1024&ext=1744161817&hash=AbZd9g7azba1lLI34vsAqO69","signed up":"2025-03-10 01:23:36","last seen":"2025-03-10 01:25:05","sessions":1,"last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","last user freeform input":"Ginny Panameño 7683-2776","Pregunta Cliente":"Es una queja","Respuesta IA":"Lamentablemente, no podemos agregar o modificar pedidos ya realizados. Te sugerimos comunicarte con el soporte de la app o realizar un nuevo pedido. ¡Estamos aquí para ayudarte! 🧋✨","last clicked button name":"Feedback o Quejas","conversation":" ","internal user id":"67ce3f18c5f76a1199e604f9","custom audience ids":"[]","modified date":"2025-03-10T01:24:17.349Z","last action date":"2025-03-10 01:24:17","livechat folder":"done","livechat last modified date":"2025-03-10 01:24:17","custom attributes":3,"refs":"[]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Ginny Panameño 7683-2776"}
{"first name":"Rolando","middle name":"","last name":"Chicas","timezone":-6,"locale":"en_US","gender":"male","messenger user id":9489187857786177,"chatfuel user id":9489187857786177,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXGQxNoth4TnkWtLI_BQrgzJE5ZazmoO-zT6q4ZhtmK2Ud6IUhwxHI5wmEra45or-sr2R_V9xV_ycg&psid=9489187857786177&width=1024&ext=1744486193&hash=Abb-uz-kRUjr_v0R_FdppybJ","signed up":"2025-03-13 19:29:53","last seen":"2025-03-13 19:30:48","sessions":1,"source":"Direct m.me + other","original source":"Direct m.me + other","original ref":"","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","last clicked button name":"Feedback o Quejas","last user freeform input":"Me acaba de salir una cucaracha adentro de mi bebida","Pregunta Cliente":"Me acaba de salir una cucaracha adentro de mi bebida","conversation":" ","internal user id":"67d33231675fc29d47aaa69a","custom audience ids":"[]","modified date":"2025-03-13T19:30:37.803Z","last action date":"2025-03-13 19:30:37","livechat folder":"done","livechat last modified date":"2025-03-13 19:30:37","custom attributes":2,"refs":"[m_me_link]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"https://scontent.xx.fbcdn.net/v/t1.15752-9/481614950_1372972530501083_1455956581213947082_n.jpg?_nc_cat=105&ccb=1-7&_nc_sid=fc17b8&_nc_ohc=oiAVx2tQq2kQ7kNvgGRuPwS&_nc_oc=AdgPfW_ZCEB-Hxb10PApru5Ltlu1HL-2ksMBjdo4-3TDtvWCnvwOddwzrPdCMb7FbzBOhfUizEKFkHRQIbvJXqLD&_nc_ad=z-m&_nc_cid=0&_nc_zt=23&_nc_ht=scontent.xx&oh=03_Q7cD1wHqsxyV3Oe0wIHc8m2Zh7rtYnsaEd8N1xfwr64mN4jJhA&oe=67FAA5C3"}
{"first name":"Karla","middle name":"","last name":"Menjivar","timezone":0,"locale":"es_ES","gender":"female","messenger user id":9324978640890330,"chatfuel user id":9324978640890330,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXFutsuuvN4Sl8-iByoI0zdDweVX_X3ps0fHrlTDKrMp4PyDrov9n7VK2i4gKWZ9caoKUQMQIVL0BQ&psid=9324978640890330&width=1024&ext=1746506068&hash=AbaeENZruAzcNWGCMIlIMtIY","signed up":"2025-04-06 04:34:28","last seen":"2025-04-06 04:35:06","sessions":1,"source":"Direct m.me + other","original source":"Direct m.me + other","original ref":"","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","last clicked button name":"Feedback o Quejas","Respuesta IA":"¡Bienvenido! 🧋✨ Estoy aquí para ayudarte con cualquier pregunta que tengas sobre Bobaluba. ¿En qué puedo asistirte hoy? 😊","last user freeform input":"Karla Nohemy Menjivar Delgado \n73564578\nGalerías","Pregunta Cliente":"Quise poner una queja en Instagram","conversation":" ","internal user id":"67f20454d636e2c49361095f","custom audience ids":"[]","modified date":"2025-04-06T04:34:41.285Z","last action date":"2025-04-06 04:34:41","livechat folder":"done","livechat last modified date":"2025-04-06 04:34:41","custom attributes":3,"refs":"[m_me_link]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Karla Nohemy Menjivar Delgado \n73564578\nGalerías"}
{"first name":"Ariel","middle name":"","last name":"Amaya","timezone":0,"locale":"en_US","gender":"female","messenger user id":9573907139322814,"chatfuel user id":9573907139322814,"eu restricted":"No","profile pic url":"https://images.chatfuel.com/user/raw/122100066398011279/67fe8bf1a6e077ad380e67d8/profile.jpeg","signed up":"2025-04-15 16:40:17","last seen":"2025-04-30 17:47:51","sessions":4,"last user freeform input":"Solo es una queja porque no se pueden pedir Mochis en pedidos ya","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","Pregunta Cliente":"Nunca están disponibles los Mochis","Respuesta IA":"Comentarte que sí estamos disponibles según horario hábil de cada sucursal. Te sugerimos verificar directamente en la app para solventar disponibilidad 😉🧋. \n\n¿Hay algo más en lo que pueda ayudarte? 😊","last clicked button name":"Feedback o Quejas","conversation":" ","internal user id":"67fe8bf1a6e077ad380e67d8","custom audience ids":"[]","modified date":"2025-04-30T17:46:53.447Z","last action date":"2025-04-30 17:46:53","livechat folder":"done","livechat last modified date":"2025-04-30 17:46:53","custom attributes":3,"refs":"[]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Solo es una queja porque no se pueden pedir Mochis en pedidos ya"}
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{"first name":"Marcela","middle name":"","last name":"Perez","timezone":0,"locale":"es_LA","gender":"female","messenger user id":9776098565837208,"chatfuel user id":9776098565837208,"eu restricted":"No","profile pic url":"https://images.chatfuel.com/user/raw/122100066398011279/682a6e88622e871071c6529d/profile.jpeg","signed up":"2025-05-18 23:34:32","last seen":"2025-06-13 23:44:11","sessions":2,"source":"Direct m.me + other","original source":"Direct m.me + other","original ref":"","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","last clicked button name":"Feedback o Quejas","Respuesta IA":"Te comento que puedes visitarnos en cualquiera de nuestras sucursales:\n\n📍 Estación del Casco, Av. El Espino, San Salvador  \n📍 Plaza Madero  \n📍 Las Ramblas, Santa Tecla  \n📍 Plaza Futura  \n📍 El Encuentro Valle Dulce  \n📍 Metrocentro, San Salvador  \n📍 Metrocentro, Santa Ana  \n📍 C.C. Galerías  \n📍 Multiplaza  \n📍 Metrocentro San Miguel  \n📍 Plaza Mundo Apopa  \n📍 Paseo Venecia  \n📍 Metrocentro, Lourdes  \n\n¡Te esperamos! 🧋😁","last user freeform input":"Anghela Marcela Martínez Pérez \n78127280\nOrden de compra : 33244\nMetro Lourdes \nPedidos ya","Pregunta Cliente":"Hola buenas tardes, amo y soy fiel de comprar el boba luba pero este día me han decepcionado acabo de recibir mi pedido de 4 productos pero venía derretido el hielo y ya ni sabor tienen mis bebidas saben a pura agua como con fresquito muy mal deben de tener mucho cuidado con eso ya que uno es fiel cliente de la ustedes de Lourdes. Y pagar por una bebida así ósea no.","conversation":" ","internal user id":"682a6e88622e871071c6529d","custom audience ids":"[]","modified date":"2025-06-13T23:42:02.084Z","last action date":"2025-06-13 23:42:02","livechat folder":"done","livechat last modified date":"2025-06-13 23:42:02","custom attributes":3,"refs":"[m_me_link]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Anghela Marcela Martínez Pérez \n78127280\nOrden de compra : 33244\nMetro Lourdes \nPedidos ya"}
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{"first name":"Elizza","middle name":"","last name":"Lopez","timezone":0,"locale":"es_LA","gender":"female","messenger user id":9439334016170660,"chatfuel user id":9439334016170660,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXGvvaR_jFoQ3dUaHMm-avJ_60EQANgcdcsRIaJYdHTgFQ9srHOiIrPIj9oNaIilyhdFza2X7yIt0A&psid=9439334016170660&width=1024&ext=1752703535&hash=AT-ycAa1SYxvVjHLU_hcZZHe","signed up":"2025-06-16 22:05:35","last seen":"2025-06-16 22:06:23","sessions":1,"last user freeform input":"Jasmin de Urbano.\n7262-5516 \nMetro centro san salvador.","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","last clicked button name":"Feedback o Quejas","conversation":" ","internal user id":"6850952fd636e2c493f755ec","custom audience ids":"[]","modified date":"2025-06-16T22:05:47.441Z","last action date":"2025-06-16 22:05:47","livechat folder":"done","livechat last modified date":"2025-06-16 22:05:47","custom attributes":1,"refs":"[]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Jasmin de Urbano.\n7262-5516 \nMetro centro san salvador."}
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{"first name":"Krissia","middle name":"","last name":"Marroquin","timezone":0,"locale":"es_LA","gender":"female","messenger user id":9118143458224570,"chatfuel user id":9118143458224570,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXGf_FIBWiNVsY8flxzmPYGVfAc8ln1wHciJ3uw3fDrBz05QqtwUzqTRmz28nbzsgJXAUs35chJ7ag&psid=9118143458224570&width=1024&ext=1752961974&hash=AT9fGkddBo9bPbn9syIq1GJW","signed up":"2025-06-19 21:52:53","last seen":"2025-06-19 21:55:07","sessions":1,"last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","Respuesta IA":"Lamento que hayas tenido una experiencia insatisfactoria con tu bebida. Para presentar tu reclamo y asegurarte de que sea atendido adecuadamente, te invito a que te comuniques con nuestro chat en vivo. Ellos podrán ayudarte mejor con tu situación. \n\nAgradecemos tu comprensión y esperamos que nos des otra oportunidad. ¡Te esperamos pronto! 🧋✨","last user freeform input":"Krissia Marroquín 64412689  lo pedí en sucursal plaza madero por la aplicación de pedidos ya .","Pregunta Cliente":"Poner un reclamo cada día bajan la calidad en susbproductor pedí un caramel machiatto en plaza madero","last clicked button name":"Feedback o Quejas","conversation":" ","internal user id":"685486b586ab4ea230be8746","custom audience ids":"[]","modified date":"2025-06-19T21:53:55.445Z","last action date":"2025-06-19 21:53:55","livechat folder":"done","livechat last modified date":"2025-06-19 21:53:55","custom attributes":3,"refs":"[]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Krissia Marroquín 64412689  lo pedí en sucursal plaza madero por la aplicación de pedidos ya ."}
{"first name":"Guillermo","middle name":"","last name":"Canjura","timezone":0,"locale":"es_LA","gender":"male","messenger user id":9935189236592174,"chatfuel user id":9935189236592174,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXHYMmaAmxLZb7I9QMQl1wvRQwLK6koYLos9EBfCPCPI42kMDWGc6z7rjPcsQq1bjhSYjgsCQi_BVQ&psid=9935189236592174&width=1024&ext=1753643092&hash=AT-PJYu6MwDjsoksezT5i28T","signed up":"2025-06-27 19:04:51","last seen":"2025-06-27 19:07:24","sessions":1,"last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","last user freeform input":"Guillermo Canjura","last clicked button name":"Feedback o Quejas","conversation":" ","internal user id":"685eeb53622e87107114eff9","custom audience ids":"[]","modified date":"2025-06-27T19:07:14.031Z","last action date":"2025-06-27 19:07:14","livechat folder":"done","livechat last modified date":"2025-06-27 19:07:14","custom attributes":1,"refs":"[]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Guillermo Canjura"}
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{"first name":"Stefany","middle name":"","last name":"Campos","timezone":0,"locale":"es_LA","gender":"female","messenger user id":24128886626744139,"chatfuel user id":24128886626744139,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AXEdXev5JthbRrz0uPTCvewwblPSmruwG0euJUbXXs-Oyu3Cu-LP1WgDNkhzbLLsTyYEiqsTYlwL3w&psid=24128886626744139&width=1024&ext=1755054751&hash=AT_JCH8e8_SQzjsf-I0YQjz6","signed up":"2025-07-14 03:12:31","last seen":"2025-07-14 03:16:50","sessions":1,"source":"Direct m.me + other","original source":"Direct m.me + other","original ref":"","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","last clicked button name":"Feedback o Quejas","Respuesta IA":"Te comentamos que en Metrocentro San Miguel estamos atendiendo de lunes a domingo de 10:00am a 9:00pm. ¡Te esperamos! 🧋✨","last user freeform input":"Stefany campos \n79339248\ncomprobante no tengo porque no me atendieron \nsucursal san miguel","Pregunta Cliente":"es que fue y a las 8 no nos atendieron","conversation":" ","internal user id":"6874759f619a18f825b06a58","custom audience ids":"[]","modified date":"2025-07-14T03:15:40.713Z","last action date":"2025-07-14 03:15:40","livechat folder":"done","livechat last modified date":"2025-07-14 03:15:40","custom attributes":3,"refs":"[m_me_link]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"Stefany campos \n79339248\ncomprobante no tengo porque no me atendieron \nsucursal san miguel"}
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{"first name":"AG","middle name":"","last name":"Rodriguez","timezone":0,"locale":"es_LA","gender":"female","messenger user id":9498790206835057,"chatfuel user id":9498790206835057,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AatZ4_LSNO-6ROXaQBDPHS6pvmcMJzMWbYmX9nXaib5wSILYmX7mr1EgGBMoiz7E5gRHOPNT-8FHAA&psid=9498790206835057&width=1024&ext=1756953939&hash=AT9JG-X89vcxibN8hH1Rke2s","signed up":"2025-08-05 02:45:38","last seen":"2025-08-05 17:24:33","sessions":2,"last user freeform input":"Alejandra Guzmán Metrocentro Lourdes","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","Respuesta IA":"Te sugiero que contactes a nuestro chat en vivo para que puedan ayudarte con tu compra y cualquier inconveniente que hayas tenido. ¡Agradecemos tu comprensión! 🧋✨","Pregunta Cliente":"Que me dieron unas bebidas con pelo","last clicked button name":"Feedback o Quejas","conversation":" ","Recopilacion Datos Q":"Alejandra Guzmán Metrocentro Lourdes","Contacto":"https://scontent-sea1-1.xx.fbcdn.net/v/t1.15752-9/525357046_2123303684823394_4632109836026821030_n.jpg?_nc_cat=102&ccb=1-7&_nc_sid=eb2e90&_nc_ohc=KFbx54xU8CYQ7kNvwFuGvU5&_nc_oc=AdlyyyBtoWxvAmUXUrCSwqG_Yr_eEicZkxZVA0aj7H806f2WWozTYVgabMSJhLAT4xcK2DDTHpmBneapdLXHyw9l&_nc_ad=z-m&_nc_cid=0&_nc_zt=23&_nc_ht=scontent-sea1-1.xx&oh=03_Q7cD3AFBRfwkyy0v-3Nri_t7J0CIvoK2U2c1fIs7kd9AIprjkg&oe=68B8FC62","Ticket":"Ese es mi número","Sucursal":"🤬🤬🤬🤬🤬🤬🤬🤬😡😡😡😡😡🤬🤬🤬🤬","Delivery":"Ahí está yo no voy andar mintiendo Pero me molesta porque tienen que tener más iguine porque es comida","imagen 1":"https://scontent-sea1-1.xx.fbcdn.net/v/t1.15752-9/527971596_1089574096602373_320041040999185337_n.jpg?_nc_cat=107&ccb=1-7&_nc_sid=eb2e90&_nc_ohc=coSsMFqcjpEQ7kNvwHAJRNq&_nc_oc=Adk16GcRTW2pqDGpQH2E2kFjETSs9XyNXho2FcZHh0tBnid3pRNppk6MPASKOnayRF-K3hUMeuris0VlILl3KrnK&_nc_ad=z-m&_nc_cid=0&_nc_zt=23&_nc_ht=scontent-sea1-1.xx&oh=03_Q7cD3AEz3X354DxSeIRwpbrySwRSl9VvSrPYi15k16L14_17uQ&oe=68B8F707","Seguimiento foto":"Ninguna imagen no,  yo solo en ese momento me enoje demasiado por darme eso y las vote","internal user id":"6891705219d9822bb31e5ab2","custom audience ids":"[]","modified date":"2025-08-05T17:24:07.819Z","last action date":"2025-08-05 17:24:07","livechat folder":"done","livechat last modified date":"2025-08-05 17:24:07","custom attributes":10,"refs":"[]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]"}
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{"first name":"Carmencitha","middle name":"","last name":"Molina","timezone":0,"locale":"es_LA","gender":"female","messenger user id":31346061548375188,"chatfuel user id":31346061548375188,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=AauwYyLXZU-iJYq_dRFTs8wRA11OjhX1Egir9DVCyTs2ss0HvOzxf4mjKNiVbL7rNiCvphxKmB5dTQ&psid=31346061548375188&width=1024&ext=1760199197&hash=AT_00Nyj73q9Q6Q1U8wMANg2","signed up":"2025-09-11 16:13:17","last seen":"2025-09-11 16:14:48","sessions":1,"last user freeform input":"Quería comentarles que el día de ayer hice un pedido en la noche \nY no venía bien sellado","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","Respuesta IA":"¡Buenos días! 😊 ¿En qué puedo ayudarte hoy? 🧋✨","Pregunta Cliente":"Quería comentarles que el día de ayer hice un pedido en la noche \nY no venía bien sellado","last clicked button name":"Feedback o Quejas","conversation":" ","internal user id":"68c2f51dd636e2c493856e27","custom audience ids":"[]","modified date":"2025-09-11T16:14:24.119Z","last action date":"2025-09-11 16:14:24","livechat folder":"done","livechat last modified date":"2025-09-11 16:14:24","custom attributes":3,"refs":"[]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"https://scontent.xx.fbcdn.net/v/t1.15752-9/546997143_808014565517396_1104757956168052261_n.jpg?_nc_cat=103&ccb=1-7&_nc_sid=eb2e90&_nc_ohc=nRbJok-n64YQ7kNvwHt2PZJ&_nc_oc=AdmYeW5vA5qWQtiJcF8dra-3YtvPxADuwfIKgGjjbuK7hry9aBSkHfmB0SD_BzUjiLZCdj2B2EBRLact6E3VpIKq&_nc_ad=z-m&_nc_cid=0&_nc_zt=23&_nc_ht=scontent.xx&oh=03_Q7cD3QFNSQWwHhJftLm3XN3SgQ-l0-W3LFn8n4OKbW9LiKoo2w&oe=68EA60DB"}
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{"first name":"Sindy","middle name":"","last name":"Garcia","timezone":0,"locale":"es_LA","gender":"female","messenger user id":7880872362011898,"chatfuel user id":7880872362011898,"eu restricted":"No","profile pic url":"https://platform-lookaside.fbsbx.com/platform/profilepic/?eai=Aa1ILVcRXLP82llucn-twsY0-J47XsJjOQVwKrU0bhq2J8PnKXti3s7fcdtrzW4ZwMdG8BhIg1I44w&psid=7880872362011898&width=1024&ext=1764719072&hash=AT_Rsf3f1eKM8x-RHHDhznuP","signed up":"2025-11-02 23:44:32","last seen":"2025-11-02 23:56:31","sessions":1,"source":"Direct m.me + other","original source":"Direct m.me + other","original ref":"","last visited block id":"667c8ce983429e34d2a13e48","last visited block name":"EmsoEYfkAMhEqftHENnI|4606587133","last clicked button name":"Feedback o Quejas","Respuesta IA":"Lamentablemente, no puedo leer imágenes o enlaces. Te recomiendo que escribas tus inquietudes en texto para que pueda ayudarte mejor. Si necesitas asistencia adicional, no dudes en decírmelo. ¡Estoy aquí para ayudarte! 😊🧋","last user freeform input":"Hola buenas tengo una queja el día de ahora realice un pedido en bobaluba de el Venecia por pedidos ya , y me vinieron 2 bebidas diferentes , pedí dos bobaluba tea tastic y me viene uno de Strawberry y el otro de mango tango somos alérgicos a ciertos ingredientes que llevan estas bebidas por eso habíamos pedidos esas y salgo a recibir el pedido y me llegó esto , es una lástima que uno como cliente no pueda cancelar este tipo de pedidos y siempre le toque cancelar algo que no es lo que uno pide , pongan más atención en los pedidos que envían .","Pregunta Cliente":"https://scontent.xx.fbcdn.net/v/t1.15752-9/575095767_3371504989673558_4037861593079091491_n.jpg?_nc_cat=107&ccb=1-7&_nc_sid=eb2e90&_nc_ohc=07aWXscxOHMQ7kNvwEmop35&_nc_oc=AdniHbUb1sM82IZS6jHODEd5tuHeRdpFWNvRaFErDN5vyPC5Y6wOfOt_kcHIxyn31xA7rtzFeQgHjqP499z6MTVN&_nc_ad=z-m&_nc_cid=0&_nc_zt=23&_nc_ht=scontent.xx&oh=03_Q7cD3wGqbRTM1_9JdHSlkq4b8f23Wh25RAshBKpf0QmZ4Xy6sg&oe=692F5C23","conversation":" ","internal user id":"6907ece019d9822bb3a0062b","custom audience ids":"[]","modified date":"2025-11-02T23:55:20.484Z","last action date":"2025-11-02 23:55:20","livechat folder":"done","livechat last modified date":"2025-11-02 23:55:20","custom attributes":3,"refs":"[m_me_link]","available_outside_24h_window":"true","subscribed rss and search subscriptions":"[]","otn purposes":"[]","notification message topics":"[]","Recopilacion Datos Q":"https://scontent.xx.fbcdn.net/v/t1.15752-9/574939418_1123358069556314_6933939347030391059_n.jpg?_nc_cat=108&ccb=1-7&_nc_sid=eb2e90&_nc_ohc=pNnHeaf_YC4Q7kNvwGMYbBx&_nc_oc=AdlDHkKVQvxxpOuJKnbmdhmf-KLFIELlDTPE40CqY8Exno_Qvv1Zaez2RZOnvmlHk9kdqwcOByaAOG0GRiRduNJl&_nc_ad=z-m&_nc_cid=0&_nc_zt=23&_nc_ht=scontent.xx&oh=03_Q7cD3wG_eFxXNKj_-7diyF47KFQ58PCGU0oyIp7hBtH4QKp5oA&oe=692F7200"}